Privacy Policy

Revive Nutrition Data Protection Guidelines

Last updated: 17 August 2026

1. Introduction

Revive Nutrition is committed to protecting your privacy and handling your personal information with care, respect and confidentiality.

This Privacy Policy explains how Revive Nutrition collects, holds, uses, discloses and protects your personal information when you visit our website, contact us, make an enquiry, book an appointment, participate in a consultation, subscribe to our mailing list or otherwise engage with our services.

Revive Nutrition is an Australian nutrition and health service based in Melbourne, Victoria.

This Privacy Policy has been prepared with regard to the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and other applicable Australian privacy laws.

Because Revive Nutrition provides health-related services, we may collect health information and other sensitive information. This information is treated with additional care and handled in accordance with applicable privacy requirements.

2. Who we are

For the purposes of this Privacy Policy, “Revive Nutrition”, “we”, “us” and “our” means Revive Nutrition and its owner and practitioners.

Business: Revive Nutrition
Location: Melbourne, Victoria, Australia
Email: emily@revivenutritionclinic.com
Website: www.revivenutritionclinic.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

emily@revivenutritionclinic.com

3. What is personal information?

“Personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Depending on your interactions with Revive Nutrition, personal information we collect may include your name, contact details, health information and information about your interactions with our services.

Some personal information is considered sensitive information under Australian privacy law. This includes certain health information.

4. Information we collect

The information we collect will depend on how you interact with Revive Nutrition.

4.1 Contact and identification information

We may collect:

your name
email address
telephone number
date of birth
address or general location
preferred contact method
booking information
information provided through enquiry or contact forms
information necessary to administer your client relationship.

4.2 Health and nutrition information

When you engage Revive Nutrition for nutrition or health services, we may collect information relevant to providing those services, including:

health history
current and previous symptoms
medical conditions or diagnoses
medications
supplements
allergies and intolerances
dietary history and preferences
food intake and eating patterns
lifestyle information
exercise and physical activity
sleep
stress and wellbeing information
menstrual and hormonal information where relevant
pathology and laboratory results
relevant family health history
previous treatment or healthcare information
information provided by another healthcare practitioner where authorised or reasonably necessary
information you voluntarily provide during consultations, questionnaires or other communications.

We only seek to collect health information that is reasonably necessary for the services we provide.

4.3 Website and technical information

When you visit our website, certain information may be collected automatically through cookies, analytics tools and similar technologies.

This may include:

IP address
browser type
device type
operating system
pages viewed
website interactions
approximate geographic location
referring website
date and time of visits
information about how you interact with our website.

This information may be used to maintain, secure and improve our website and understand how visitors use it.

5. How we collect information

We generally collect personal information directly from you.

This may occur when you:

visit our website
submit an enquiry
complete a website contact form
book an appointment
complete a client intake or health questionnaire
attend a consultation
communicate with us by email, telephone, text message or other communication channels
subscribe to our newsletter or mailing list
purchase or enquire about our services
provide information during a consultation
interact with Revive Nutrition through social media.

Where appropriate and permitted, we may also collect information from third parties, such as another healthcare practitioner, pathology provider or person you have authorised to provide information on your behalf.

6. Why we collect personal information

We collect personal information for purposes including:

providing personalised nutrition and health services
understanding your individual health and nutritional needs
preparing personalised nutrition recommendations and treatment plans
monitoring and reviewing your progress
communicating with you about your appointments and services
managing bookings and payments
responding to enquiries
maintaining appropriate client records
communicating with other healthcare practitioners where authorised or permitted
providing follow-up care and ongoing support
managing our business and administration
improving our services and website
sending newsletters, educational resources and marketing communications where permitted
processing payments
meeting legal, regulatory, professional and insurance obligations
managing complaints, disputes or legal matters
maintaining the security of our systems and website
preventing fraud, misuse or unlawful activity
any other purpose explained to you at the time information is collected.

We will generally only use or disclose personal information for the primary purpose for which it was collected, or where otherwise permitted or required by law.

7. Health and sensitive information

Health information is considered sensitive information under Australian privacy law.

Because Revive Nutrition provides health-related services, it may be necessary for us to collect sensitive health information from you.

Where required, we will obtain your consent to collect sensitive information.

We will only collect health information that is reasonably necessary for providing our services and will take reasonable steps to protect that information.

We may use health information to provide nutrition care, develop treatment recommendations, monitor your progress and communicate with you about your care.

We will not use your health information for unrelated marketing purposes without your consent.

8. Consent

Where consent is required, we will seek your consent before collecting, using or disclosing your personal or sensitive information.

You may withdraw your consent at any time by contacting us.

However, withdrawing consent may affect our ability to provide certain services where the information is reasonably necessary to provide those services.

Withdrawal of consent does not affect any collection, use or disclosure that occurred lawfully before consent was withdrawn.

9. Use and disclosure of information

We may use or disclose your personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on the circumstances, this may include disclosure to:

practitioners or staff involved in your care
healthcare professionals where you have authorised disclosure or where permitted by law
pathology or laboratory providers where relevant
booking and appointment providers
payment processors
website hosting and technology providers
cloud storage providers
email and newsletter providers
information technology and security providers
professional advisers, including accountants, lawyers and insurers
government authorities, regulators or law enforcement where required or authorised by law.

We do not sell your personal information.

We do not disclose your health information to third parties for their own direct marketing purposes without your consent.

10. Third-party service providers

Revive Nutrition may use third-party service providers to help us operate our business and provide our services.

These providers may include services for:

website hosting
online bookings
payments
client management
electronic forms
email and newsletters
cloud storage
analytics
website security
communications
other business administration.

Our website is hosted using Wix. Wix and other third-party services integrated with our website may collect, store or process information in accordance with their own privacy practices.

Where we use third-party providers, we take reasonable steps to ensure that information is handled appropriately and only for legitimate business purposes.

Third-party providers may have their own privacy policies and terms. We recommend reviewing those policies where relevant.

11. Cookies and analytics

Our website may use cookies and similar technologies.

Cookies may be used to:

operate essential website functions
maintain website security
remember preferences
improve website functionality
understand website traffic and performance
analyse how visitors interact with our website
support marketing activities where applicable.

Some cookies may be provided by third-party services integrated with our website.

You can manage or disable cookies through your browser settings and, where available, through our website's cookie consent controls.

Disabling certain cookies may affect the functionality of the website.

12. Marketing and communications

From time to time, Revive Nutrition may send you:

newsletters
educational information
nutrition resources
updates about Revive Nutrition
information about services
invitations to events
promotional offers.

We will only send direct marketing communications where permitted by applicable law.

You can unsubscribe from marketing communications at any time by using the unsubscribe link provided in the communication or by contacting:

emily@revivenutritionclinic.com

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to an existing booking, consultation, payment or other service you have requested.

13. Overseas disclosure and storage

Some third-party technology and service providers used by Revive Nutrition may operate or store information outside Australia.

Where personal information is disclosed to an overseas recipient, Revive Nutrition will take reasonable steps required by applicable privacy laws in relation to that disclosure.

The countries in which information may be processed or stored may depend on the providers and technology services used by Revive Nutrition from time to time.

Where it is practicable and appropriate to identify likely overseas recipient countries, this information may be provided to you.

We will not knowingly disclose personal information overseas in a manner that is inconsistent with our obligations under applicable Australian privacy law.

Australian privacy law places specific requirements on organisations when personal information is disclosed to overseas recipients.

14. Protecting your information

Revive Nutrition takes reasonable steps to protect personal information from:

misuse
interference
loss
unauthorised access
unauthorised modification
unauthorised disclosure.

Security measures may include:

password-protected systems
access controls
secure cloud-based systems
authentication procedures
restricting access to information to people who reasonably require it
appropriate technical and organisational safeguards
secure disposal of information when it is no longer required.

However, no method of electronic storage or transmission is completely secure.

While we take reasonable steps to protect your information, we cannot guarantee the absolute security of information transmitted over the internet.

15. Data breaches

If Revive Nutrition becomes aware of a data breach involving personal information, we will assess and respond to the incident in accordance with applicable Australian privacy laws.

Where the Notifiable Data Breaches (NDB) scheme applies and an eligible data breach is identified, we will take the steps required by law, which may include notifying affected individuals and the Office of the Australian Information Commissioner.

16. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services and meeting our legal, professional, regulatory, insurance and record-keeping obligations.

When personal information is no longer reasonably required, we will take reasonable steps to securely destroy, delete or de-identify it, unless we are required or permitted by law to retain it.

17. Accessing your personal information

You have the right to request access to personal information that Revive Nutrition holds about you, subject to applicable legal exceptions.

To request access to your information, contact:

emily@revivenutritionclinic.com

We will respond to reasonable requests within a reasonable period.

In some circumstances, we may be unable to provide access, or may provide access in a limited form, where permitted or required by law.

If access is refused, we will generally explain the reason for the refusal where appropriate.

18. Correcting your personal information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date.

If you believe that information we hold about you is inaccurate, incomplete, misleading or out of date, please contact:

emily@revivenutritionclinic.com

We will consider your request and take reasonable steps to correct the information where appropriate.

19. Anonymity and pseudonymity

Where lawful and practicable, you may interact with Revive Nutrition anonymously or using a pseudonym.

However, this will generally not be practicable when you are booking or receiving a nutrition or health service because we need identifying information to provide services appropriately, maintain accurate records and meet our legal and professional obligations.

20. Children's privacy

Revive Nutrition primarily provides services to adults.

Where services are provided to a person under 18 years of age, we may require consent from a parent or guardian depending on the circumstances and applicable law.

We take particular care when handling information relating to children and young people.

21. Social media

Revive Nutrition may operate social media accounts and may communicate with members of the public through social media platforms.

Information you voluntarily make publicly available through social media may be accessible to others.

Please do not share private or sensitive health information about yourself through public comments, direct messages or other public social media channels.

Interactions with third-party social media platforms are also subject to the privacy policies and terms of those platforms.

22. Links to other websites

Our website may contain links to third-party websites.

These websites operate independently from Revive Nutrition and may have their own privacy policies, terms and practices.

Revive Nutrition is not responsible for the privacy practices or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

23. Privacy complaints

If you believe Revive Nutrition has handled your personal information in a way that breaches applicable privacy laws, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.

You can make a privacy complaint by contacting:

Revive Nutrition
Email: emily@revivenutritionclinic.com

Please provide sufficient information for us to understand your concern and, where possible, include relevant dates and supporting information.

We will investigate your complaint and respond within a reasonable period.

If you are not satisfied with our response, or you do not wish to contact us directly, you may contact the Office of the Australian Information Commissioner

(OAIC).

Information about making a privacy complaint is available through the OAIC website.

24. Changes to this Privacy Policy

Revive Nutrition may update this Privacy Policy from time to time to reflect:

changes to our services
changes to our business
changes to technology
changes to our information-handling practices
changes to applicable laws or regulations.

When we update this Privacy Policy, we will publish the updated version on our website and change the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

25. Contact us

If you have any questions about this Privacy Policy, your personal information or how Revive Nutrition handles your information, please contact us.

Revive Nutrition
Melbourne, Victoria, Australia
Email: emily@revivenutritionclinic.com
Website: www.revivenutritionclinic.com

We are committed to providing personalised nutrition care while treating your personal information, privacy and health information with the same level of care and respect as the services we provide.

Last updated: 17 August 2026